• Understanding the Personal Computer desktop
• Locating and starting programs in the Start Menu
• Using the mouse and keyboard proficiently
• Using Cortana 
• Changing some common computer settings (mouse, desktop background and screen resolution)
• Installing and uninstalling new software programs
• Moving, sizing and manipulating multiple windows
• Using the Recycle Bin
• Using File Explorer to locate files
• Locating and starting programs without the menu
• Multitasking
• Creating shortcut icons on the desktop (and icons on the Taskbar)
• File Management (disk drives, using folders, creating new folders, moving, copying, deleting files)
• Data integration (moving data between programs)
• Using Media tools (images, song tracks and video)

• Database concepts
• Examination of a sample database
• Creating a new database
• Creating database tables and adjusting table properties
• Creating Access select queries
• Creating an Access form by using a wizard
• Creating a simple report by using the Access report wizard

The Excel Level 1 course is your perfect introduction to Excel.
Learn many entry level skills and activities such as:

• OVERVIEW OF THE EXCEL INTERFACE
• NAVIGATING AMONG CELLS AND SHEETS
• WORKING WITH WORKSHEET CONTENTS
• INSERTING, MOVING, DELETING AND OTHER SHEET ACTIVITIES
• FINDING AND USING AN EXCEL TEMPLATE
• USING FORMULAS AND FUNCTIONS
• CREATING LISTS AND CUSTOM LISTS
• INSERTING COMMENTS AND MANAGING THEM
• BACKSTAGE VIEW FUNCTIONS
• EXCEL PRINTING PREVIEW AND SETUP
• IMPORTING DATA
• AND MORE!

The Excel Level 2 course is your perfect continuation to Excel.
Learn many intermediate level skills and activities such as:

• REFERENCING CELL, SHEETS, AND WORKBOOKS
• WORKING WITH CONDITIONS
• USING DEFINE NAME
• FORMULA AUDITING
• OVERVIEW OF CHARTING
• DATA MANAGEMENT
• FREEZING PANES
• SPLITTING WINDOWS
• SORTING DATA
• PROTECTING WORKSHEETS
• SETTING PERMISSIONS
• AND MORE!

The Excel Level 3 course is your next step in Excel learning.
Learn many more intermediate level skills and activities such as:

• USING DATA VALIDATION
• ADVANCED CONDITIONAL FORMATTING
• USING FILTERS
• CONSOLIDATING DATA
• USING DATA TABLES
• CREATING AND USING A PIVOT TABLE
• ADVANCED PIVOT TABLE FEATURES
• GETTING DATA FROM AND INTERACTING WITH OTHER PROGRAMS
• AUTOMATING ACTIVITIES BY USING MACROS
• USING THE GEOGRAPHY TOOL
• IMPORTING DATA FROM THE WEB

• Overview of Outlook modules
• Sending and receiving e-mail
• Reply, Reply to all and Forwarding e-mail
• Creating a draft e-mail
• Managing Outlook folders
• Organizing e-mail using Rules and Alerts
• Managing Contacts
• Creating a Contact Group
• Using the Calendar
• Creating Multiple Calendars
• Sharing a Calendar
• Categorizing
• Using the Task Manager
• Using the Notes feature

• Slide show concepts
• Creating a slideshow using a template
• Using Slide Designer (O365 only)
• Modifying slide content
• Inserting, moving and deleting slides
• Adding digital graphics and video to a slide show
• Adding transitions and animations to a slide show
• Running a slide show professionally
• Creating a photo album
• Adding a background sound to a slide show

• Critiquing an existing PowerPoint presentation
• Hiding slides, secret doors and other presentation skills
• Animating objects for visual impact
• Morphing and animating graphics across slides (O365 only)
• Applying multiple design templates in the same presentation
• Creating mini presentations that interact
• Applying multiple transition selections in a single presentation
• Hyperlinking to files, Web pages and other objects
• Adding and editing audio and video clips in a presentation
• Using PowerPoint to create

• Exploring the Microsoft application ribbon
• Creating, saving and opening a simple document
• Editing a document
• Formatting document content professionally
• Using Find and Replace to modify a document
• Using productivity tools (Spelling Checker, AutoCorrect, AutoText, Smart Tags)
• Creating lists of data items
• Printing concepts
• Using tables to display content powerfully
• Discovering sources for document templates

• Using styles to format reports professionally
• Using referencing tools (Table of Contents, Footnotes, Endnotes)
• Using page breaks, section breaks, headers and footers and page numbering
• Inserting graphics and other objects in a report
• Creating and managing content in newsletter style columns
• Performing a Mail Merge using Excel and Outlook Data
• Creating a report for distribution in Adobe PDF format

• Collaborating with colleagues (O365 only)
• Inserting comments, editing comments, formatting comments
• Tracking changes and Accepting or Rejecting changes
• Comparing Documents
• Creating an Interactive Web Page in Word
• Creating an Interactive Form in Word
• Working with Graphic Objects
• Working with SmartArt
• Master and Subdocuments
• Creating and Managing Word Macros

• Internet concepts
• Characteristics of Web pages and navigating through a Web site
• Browser basics
• Using search engines to find information efficiently
• Capturing information and graphics from web pages to be used in reports
• Web sites of interest to knowledge workers
• Security and other Web-related issues