The Era of Reactive, Hourly Rate IT Support has been coming to an end for a while now. More and more customers are moving to a proactive service plan and are seeing and understanding the long term value of investing in IT infrastructure stability. While hourly billed services create the illusion that they are less expensive as you are only paying for services as they happen, the reality is that your business is likely wasting significant resources due to this approach. Under this scenario, critical maintenance and management functions such as disaster recovery planning, security auditing, IT policies, and preventative IT solutions among other best practices are overlooked and don’t come to the forefront until it is too late. As your proactive IT management partner, we’re committed to ensuring you aren’t faced with unforeseen surprises.